Click the platform you need help with.
PlayStation
1. Enter your nickname (PSN ID) used on your PlayStation account.
You can find it at the top of your profile on your console or PlayStation app.
2. Check that your “Gaming History” is set to “Anyone” in Privacy Settings.
XBOX
1. Enter your Gamertag as shown on your Xbox profile
You can find it on your Xbox profile via console, PC app, or the Xbox website.
2. If your Gamertag includes a hashtag, enter only the 4 digits after the # (e.g. Name9999).
3. Make sure your Game content visibility is set to public under Privacy & online safety → Xbox privacy settings → 'Others can' section → Set 'Everyone' for 'Others can see your game and app history'
Steam
1. Enter your Steam ID (17-digit number)
You can find it by clicking your profile name in the top-right and selecting Account details.
2. Make sure your Game details in your Privacy Settings are all set to Public so your playtime and achievements can be accessed.
Nintendo
1. Enter your Nintendo Friend Code in the format: SW-1234-1234-1234
You can find it by opening your User Profile on your Nintendo Switch Home Menu.
2. Confirm your Play activity is shared publicly:
Go to User Settings → Play Activity Settings → Display play activity to → All Users (Everyone).
Go to User Settings → Play Activity Settings → Display play activity to → All Users (Everyone).